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Terms and conditions of use

These General Terms of Use (hereinafter referred to as “GTU”) are entered into between:

  • The company Varlorys, a limited liability company registered in the Commercial Register of Fès under number 72621, whose head office is located at El Atlas, 16 rue Acila, Résidence Bureaux Al Madina 3, Fès (hereinafter referred to as “the Company”).

And

PREAMBLE

The Company operates a website accessible at https://www.jobbers.ma, dedicated to connecting Freelancers and Professionals with clients seeking services.

These GTU aim to govern the terms and conditions of use of the Site and define the rights and obligations of Users connected through the Site.

Accessing and/or using the Site implies full acceptance and compliance with all the terms of these GTU.

I – DEFINITIONS

  • Site: the website https://www.jobbers.ma, the mobile app, and where applicable, the company Varlorys.
  • Content: any message, text, image, video, photo, comment, brand, or company name published by the Site or a User.
  • Users: Freelancers, Professionals, Clients, and any site visitor.
  • Client: any natural or legal person using the Site to connect with Freelancers or Professionals to fulfill a service request.
  • Freelancer or Professional: any person or company offering services via the Site.
  • Functionalities: all features provided to enable connections between Users.
  • Request: the task entrusted by a Client to a Freelancer or Professional.
  • Service: the mastered skill or task offered by Freelancers or Professionals.
  • Paid Option: any premium offer providing additional advantages.
  • Support Center: the Site’s help system for handling support inquiries.

II – SITE REGISTRATION

Users must register to access functionalities. They must be at least 18 years old, legally able to contract, and must provide accurate information.

The account is protected by a login and password. The User is responsible for maintaining their confidentiality.

To be listed as a Freelancer or Professional, the User must complete their profile and services. Personal contact details must not be published in inappropriate areas.

Accounts and services are unpublished until approved by administrators. Only the modified element is reviewed after edits.

Users must verify their phone and/or email to access all features. Client requests must also be validated before publication.

The Site may remove any contact info before publishing. Providing false or incomplete data can lead to account suspension.

III – SITE FUNCTIONALITIES AND OPERATION

Once registered, Users can:

  • Connect with Freelancers, Professionals, and Clients
  • Use messaging and tracking tools

Operation:

  1. The Client posts a request.
  2. Freelancers send proposals.
  3. The Client contacts them via phone/email/messaging.

Users can also search directly without posting.

IV – SITE ACCESS

Only registered Users can access the Site’s features. They are responsible for their internet connection and equipment.

The Site is available 24/7 but may be updated or modified without notice. It reserves the right to improve functionalities at any time.

V – PRICING

Prices may change. Discounts may apply.

Paid features include:

  • Connection Packs: More opportunities to contact Clients
  • Pro Profile Packs: Highlight profiles and contact info
  • Service Packs: Boost visibility of services
  • Contact Packs: View phone/email of Professionals
  • Request Packs: Boost visibility of posted Requests
  • Contact-Through-Request Packs: View Client contact info via a request (if permitted)

Note: The Site is not responsible for the accuracy of displayed contact info.

VI – PAYMENT TERMS

Paid Options are activated after full payment. Accepted payment methods:

  • Partner money transfer network
  • Bank transfer
  • PayPal
  • Secure online payment via CMI

Users must send a receipt and order number to activate. The Site isn’t responsible for fraudulent payments. No refunds are given after activation except in cases of legal withdrawal rights.

VII – RIGHT OF WITHDRAWAL

According to Moroccan law 31-08, Users can withdraw within 7 days of purchase. Refunds are partial based on usage (e.g., refund for unused days in a 30-day pack).

Refunds are processed within 15 days from the request.

VIII – RATING AND RECOMMENDATION SYSTEM

Clients can rate Freelancers after task completion. Ratings improve a provider’s visibility on the Site.

IX – DISPUTES

The Site is not responsible for managing collaborations but may help informally. Users must take legal steps if needed.

X – USER OBLIGATIONS

10.1 Users must comply with the law and GTU. The Site may check published content for compliance.

10.2 Users are responsible for meeting all legal, tax, and administrative obligations relevant to their activity.

10.3 Users may not post personal contact info in public areas (except where intended).

10.4 Users must not misuse the Site or extract its content for competing purposes.

10.5 Clients must publish serious and accurate requests and may not contact Freelancers with no intent to hire.

10.6 No promotional messages to other Users are allowed.

10.7 Freelancers must master all services they offer.

XI – LIABILITY

Users are responsible for:

  • Incorrect or misleading info
  • Content they publish
  • Descriptions of their requests
  • Contracts made through the Site

The Site is responsible only for providing technical tools and cannot be considered a party in the contracts made between Users. It is not liable for cancellations, incorrect info provided by Users, or any disputes arising from the collaborations.

XII – PERSONAL DATA

The Site processes personal data in accordance with Moroccan law 09-08. Data is used for functionality, marketing, and statistics.

Users have rights to access, modify, or delete their data and can manage it via their account.

XIII – DURATION AND TERMINATION

These GTU are in effect indefinitely. If Users breach them, the Site may suspend or delete the account.

XIV – SEVERABILITY AND WAIVER

If one clause is found invalid, others remain valid. Not enforcing a right does not imply waiver.

XV – INTELLECTUAL PROPERTY

The Site owns all intellectual property of its content and structure (texts, images, software, etc.).

Users may not:

  • Copy, modify, or reuse content
  • Reverse-engineer or extract data from the Site

XVI – MODIFICATION OF GTU

The Site may update the GTU and will notify Users. Users have 24h to object, otherwise updates are considered accepted.

XVII – APPLICABLE LAW AND JURISDICTION

These GTU are governed by Moroccan law. Disputes fall under the jurisdiction of the Court of Appeal of Fès.