Oussama El Hajli
Salé
Oussama El Hajli
Sales Manager
Category : Salesman
Experienced bilingual (French & English) Team Leader with 7 years of experience in BPO, insurance,
and customer operations. Proven ability to drive performance, optimize processes, and ensure SLA
and KPI achievement through effective coaching and data-driven decision-making. Expert in CRM
and ERP systems (Salesforce, SAP, Zendesk) with strong analytical, communication, and
problem-solving skills. Adept at developing high-performing teams and fostering a collaborative,
quality-focused work environment.
and customer operations. Proven ability to drive performance, optimize processes, and ensure SLA
and KPI achievement through effective coaching and data-driven decision-making. Expert in CRM
and ERP systems (Salesforce, SAP, Zendesk) with strong analytical, communication, and
problem-solving skills. Adept at developing high-performing teams and fostering a collaborative,
quality-focused work environment.
Working hours
- Monday:08h00 To 18h00
- Tuesday:08h00 To 18h00
- Wednesday:08h00 To 18h00
- Thursday:08h00 To 18h00
- Friday:08h00 To 18h00
- Saturday:Not available
- Sunday:Not available
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