⚡
Presentation
Drawing from my previous roles as a Back Office Agent and Customer Service Representative, I am eager to leverage my skills in customer support and data entry to contribute to the success of your project.
📋
Background
Customer Service Representative
Providing technical assistance to customers regarding heating services products.
Scheduling appointments with customers via phone for technician service and maintenance.
Proficient in using multiple CRMs including Siebel and Zendesk.
Scheduling appointments with customers via phone for technician service and maintenance.
Proficient in using multiple CRMs including Siebel and Zendesk.
Back office Agent
Processing customer complaints via mail/chat.
Handling customer/store calls.
Ensuring timely follow-up and inputting of customer orders.
Addressing customer inquiries and requests regarding
services and products.
Providing technical assistance to customers.
Bilingual (French/English).
Handling customer/store calls.
Ensuring timely follow-up and inputting of customer orders.
Addressing customer inquiries and requests regarding
services and products.
Providing technical assistance to customers.
Bilingual (French/English).
Sales Rep
Booking appointments with homeowners all over the US.
Selling solar panels/equipment.
Remote work.
English.
Selling solar panels/equipment.
Remote work.
English.
🇬🇧English 🇫🇷French 🇲🇦Arabic
🕐
Working hours
Monday
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
Closed
Sunday ▪ Today
Closed
⭐
Reviews
Please sign in as a customer to give your feedback
💬
No reviews yet.
Be the first to share your experience with this professional.