Aya Marhoum
الدار البيضاء
Aya Marhoum
Back office Agent
الفئة : سكرتارية
Drawing from my previous roles as a Back Office Agent and Customer Service Representative, I am eager to leverage my skills in customer support and data entry to contribute to the success of your project.
أوقات العمل
- الإثنين:08h00 إلى 18h00
- الثلاثاء:08h00 إلى 18h00
- الأربعاء:08h00 إلى 18h00
- الخميس:08h00 إلى 18h00
- الجمعة:08h00 إلى 18h00
- السبت:غير موجود
- الأحَد:غير موجود
Providing technical assistance to customers regarding heating services products.
Scheduling appointments with customers via phone for technician service and maintenance.
Proficient in using multiple CRMs including Siebel and Zendesk.
Scheduling appointments with customers via phone for technician service and maintenance.
Proficient in using multiple CRMs including Siebel and Zendesk.
Processing customer complaints via mail/chat.
Handling customer/store calls.
Ensuring timely follow-up and inputting of customer orders.
Addressing customer inquiries and requests regarding
services and products.
Providing technical assistance to customers.
Bilingual (French/English).
Handling customer/store calls.
Ensuring timely follow-up and inputting of customer orders.
Addressing customer inquiries and requests regarding
services and products.
Providing technical assistance to customers.
Bilingual (French/English).
Booking appointments with homeowners all over the US.
Selling solar panels/equipment.
Remote work.
English.
Selling solar panels/equipment.
Remote work.
English.
- 🇬🇧 الإنجليزية
- 🇫🇷 الفرنسية
- 🇲🇦 العربية
يرجى الدخول كزبون لإعطاء رأيكم
محتاجون إلى خدمة ؟
هل تريدون الإستفادة من خدمات هذا المحترف ؟
أنشروا إحتياجكم وستتلقون عشرات المقترحات من محترفي المنصة.
